Effective Date: May 22, 2023

NZC Group DBA Lilly’s Mobile Grooming (company) is committed to protecting the privacy of our customers' personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you use our mobile dog grooming services in California. By using our services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect
We may collect the following types of personal information from you:

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1.1 Personal Information You Provide: When you use our mobile dog grooming services, we may collect personal information that you voluntarily provide to us. This may include your name, address, email address, phone number, and any other information you choose to provide.

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1.2. Transaction Information: We may collect transaction details related to the services you purchase from us. This may include the date, time, and location of the grooming appointment, as well as payment information.

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1.3. Usage Information: We may collect information about how you interact with our grooming services. This may include the type of device you use, your device's unique identifier, IP address, browser type, and operating system.

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2. Use of Information
We may use the personal information we collect for the following purposes:

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2.1. Providing Services: We use your personal information to schedule and provide grooming services to you. This includes contacting you to confirm appointments, notifying you of any changes, and ensuring the well-being of your pet during grooming sessions.

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2.2. Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

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2.3. Marketing and Promotions: With your consent, we may use your personal information to send you marketing communications about our services, promotions, or special offers. You can opt out of receiving these communications at any time.

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2.4. Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, legal processes, or government requests.

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3. Disclosure of Information

We may disclose your personal information in the following circumstances:

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3.1. Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, scheduling, and customer support. These service providers are contractually obligated to handle your personal information securely and only for the purposes specified by us.

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3.2. Legal Requirements: We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or government requests.

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3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your personal information.

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4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your personal information, please contact us using the information provided at the end of this Privacy Policy.

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5. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove the information from our systems.

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6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website with a revised effective date. We encourage you to review